Mon–Fri, 8:00 AM – 5:30 PM
4051 S Main St, Murray Mon–Fri, 8:00 AM – 5:30 PM

We deal with the insurance company so you don't have to.

We're a preferred repair shop for most major insurance companies. We send the estimate, talk to the adjuster, and handle any extra damage we find once the car is apart. We'll also help you get a rental so you're not stuck.

Car keys and a clipboard on the front counter

What we handle with the adjuster

  • Sending the estimate and photos to your insurance company
  • Answering the adjuster’s questions about the repair
  • Getting approval for any hidden damage we find after the car is apart
  • Keeping you posted on where things stand

What we’ll need from you

Your claim number, the name of the insurance company, and the adjuster’s name and phone number if you have them. If you don’t have all of that yet, call anyway. We’ll tell you what’s missing.

Rental cars

Most people can’t go a week without a car. Tell us when you call whether you’ll need a rental, and we’ll help get it lined up with your insurance so it’s ready when you drop yours off.

Questions

Things people ask us

Do I have to use my insurance company's shop?

No. They can recommend one, but you get to choose where your car is repaired. Tell your adjuster you want it done at Rocky Mountain Collision.

The other driver was at fault. Who pays?

Their insurance company should pay for the repair and usually a rental. Open a claim with their insurer, get a claim number, and bring it to us.

Do I pay a deductible?

If the claim is on your own policy, you pay your deductible to us when you pick up the car. If the other driver's insurance is paying, you usually don't have one.

Will insurance pay for my rental?

If your policy includes rental coverage, or if the other driver's insurance is paying, usually yes. We'll help you set it up so it's ready when you drop your car off.

Call us. We’ll tell you what happens next.

You don’t need a claim number or a diagnosis to call. Tell us what happened and we’ll take it from there.

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